Refund and Cancellation Policy

Cancel from the “Manage subscription” link on the Pricing page, or email [to be added] from the address you paid with. Your plan stays active until the end of the month you have already paid for, and you will not be charged again.

• Free trial: paid plans start with 7 free days. Cancel before the trial ends and you are not charged at all.
• First payment: if a plan is not right for you, ask within 7 days of your first payment for that plan and we will refund it in full.
• Renewals: monthly renewals are not refunded; cancel before your renewal date to avoid the next charge.
• Mistakes: if you were charged twice, or charged after cancelling, we refund the extra charge in full.
• Service problems: if a paid feature did not work for a long time because of a fault on our side, tell us and we will refund the affected period.

Nothing here takes away any refund rights you have under the consumer law of your country.

Email [to be added] from the address you paid with, and include the date of the payment. We reply within 3 business days. Approved refunds go back to the card you paid with; banks usually show them within 5 to 10 business days.

Your card statement shows “FREESEOBOT”. If you do not recognise a charge, please email us before contacting your bank; we can usually explain or fix it the same day.